Cllient Service Analsyt 8/10/2016

Rangam Consultants Norwood, MA

Company
Rangam Consultants
Job Classification
Full Time
Company Ref #
28701205
AJE Ref #
575844224
Location
Norwood, MA
Job Type
Regular

JOB DESCRIPTION

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DESCRIPTION:
A Client Services Analyst - Defined Benefits provides support to Client Services Team Leads and client contacts by serving as a subject matter expert and as a technical systems resource for the benefit plans and employee populations of their assigned clients through the daily administration of processes, case management and project work. To fulfill this role, the
ANALYST WILL:
*PERFORM STANDARD AND COMPLEX PENSION BENEFIT CALCULATIONS
*Manage administrative and case management issues as well as data processing activities on a daily basis
*Monitor project schedules to ensure timelines and deliverables are met; notify project manager or client if timelines are in jeopardy
*Test and analyze system configuration against requirement documents during implementation and administration
*Meet with project managers and clients to define project scope and objectives, prepare work plans, documenting project's scope and review with client(s)

QUALIFICATIONS:

*BA/BS degreepreferred

*One to three years experiencepreferred or equivalent industry experience
*CEBS coursework preferred
*Experience in specific domains of HR administration (Defined Benefits/Pension Plans) is preferred
*Ability to prioritize and manage multiple projects simultaneously
*Proficient with Microsoft Access, Excel and Word
*Experience with prior software implementation and training desired
*Good analytical skills
*Ability to work within a team environment
*Strong self-starter, fast learner, quality conscious, committed to deadlines
*Knowledge of SQL is a plus
*Strong oral and written communication, attention to detail and teamwork skills combined with the ability to work independently with minimal supervision