Collection Analyst 8/23/2016
JOB DESCRIPTIONAPPLY Collections AnalystJob Description:
The successful candidate will take ownership in assisting the Credit and Collection Manager with collecting outstanding balances for an Accounts Receivable portfolio consisting of key clients in our Legal Services, Electronically Stored Information (ESI), and Knowledge Solutions business units. This individual must be able to work in a fast pace environment where the ability to prioritize is key and teamwork is a must. The ideal candidate must embrace change and be willing to work as a change agent to continually improve the credit and collections process. They must be accountable for collections, the assessment of creditworthiness and account set up for potential clients.
Key Responsibilities: Duties include making daily collection calls. Keeping track of delinquent accounts.Compiling aging report (30, 60, 90 day), and documenting collection follow up activity.Prepare and mail out monthly statements- if needed.Process customer refunds and resolve client payment discrepancies and disputes. Responsible for monitoring, managing and maintaining assigned accounts- including account adjustments, small balance write off and customer account balance reconciliations.Maintain bad debt reserve report.Monitor and maintain the integrity of the company’s Credit and Collections Policy and Procedures.Perform all other assigned tasks and duties necessary to support the Accounts Receivable Supervisors and Management Team. Essential Skills: Must have exceptional negotiation and problem solving skills Account ReconciliationAbility to manage multiple tasks Strong communication, interpersonal and leadership skills Must be self-motivated Required Credentials: 3-5 years commercial credit and collections experience. (legal collections a plus) Strong MS Excel and MS Word skills Associate Degree in business related field or work equivalent is a plus.