Collection Specialist - Full Time
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POST DATE 9/2/2016
END DATE 11/2/2016
San Antonio, TX
JOB DESCRIPTIONJob Code: 08949-124009
Parallon pioneered the modern-day concept of healthcare shared services more than 12 years ago, perfecting revenue cycle management best practices and customizable technologies for the industry s largest healthcare provider in 700+ facilities and 1000+ physician practices. Today, our team of more than 13,000 revenue cycle professionals applies unmatched expertise, scale and proven processes daily to improve financial performance and long-term sustainability at facilities nationwide.
Job Summary -Performs account follow-up and resolution of patient receivables.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Monitor insurance claims by running appropriate reports and contacting insurance companies to resolve claims that are not paid in a timely manner
Identify coding or billing problems from EOBs and work to correct the errors in a timely manner
Identify problem accounts and escalate as appropriate
Update the patient account record to identify actions taken on the account
Work with patients and guarantors to secure payment on outstanding account balances
Sort and file correspondence
Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement
Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
Communication - communicates clearly and concisely, verbally and in writing
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills - able to work effectively with other employees, patients and external parties
PC skills - demonstrates proficiency in PC applications as required
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
High school diploma or GED required
At least one year of collections experience required
Relevant education may substitute experience requirement
Parallon is an Equal Opportunity Employer (EOE), Minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.
Last Edited: 10/18/2016