Collection Specialist

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POST DATE 9/14/2016
END DATE 11/15/2016

Steelcase New York, NY

Company
Steelcase
Job Classification
Full Time
Company Ref #
000000004138-1663
AJE Ref #
576170768
Location
New York, NY
Job Type
Regular

JOB DESCRIPTION

APPLY
* Collect on delinquent customer accounts by contacting customer directly regarding payments

* Interact with customers via phone, email and fax on a daily basis.

* Reconcile accounts and follow up on credits due to customers

* Investigate tax discrepancies and freight issues

* Send dunning letters and submit accounts to collection agency if collection process is not successful





Required Skills



* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

* Individual must be proficient in the use Microsoft Outlook Email Client software; Microsoft Excel Spreadsheet software, and Microsoft Word Processing software

* Candidate must possess good communication skills and Customer Service experience with commercial customers

* Individual must be a team player within their home department and with their business colleagues

* To be successful candidate should possess self-initiated drive to achieve results

Required Experience



* A High School Diploma or GED Required

* 3-5 years of Collections Experience





Designtex offers a comprehensive compensation and benefits package. To learn more about our company, visit our website at www.designtex.com and www.steelcase.com. Designtex and Steelcase strongly support a diverse workplace and welcome all applicants.