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POST DATE 9/12/2016
END DATE 10/24/2016
JOB DESCRIPTIONAre you a problem solver?!! Do you enjoy negotiating?!! As a collections agent you will handle outbound and incoming communication related to outstanding delinquent lease payments. Pay is up to 38K!!!!!!!!!!! Based on experience! Team atmosphere! Growth opportunities!
You will also be responsible for resolution of account administrative delinquencies for customers. You will take on the task of investigating and determining why customers are delinquent on lease agreements as well as carry out responsibilities in the following functional areas: collections and customer service. If you possess strong problem solving skills and enjoy research this is the right opportunity for you!!!!!!!!!!!
Specific responsibilities include:
?Contact and collect accounts 10-60 days past due to arrange for timely payments.
?Answer incoming phone calls and respond to internal inquiries/other requests simultaneously.
?Process research and correspondence in relation to customer disputes and collection problem inquiries.
?Work in a team based solution oriented environment that involves customer support including: billing, taxation, insurance, maintenance, contract terms, purchase options and account history.
?Determine why customers are delinquent and overcome obstacles to ensure payment.
Knowledge, Skills and Abilities
For this position you must be a high school graduate or equivalent. COLLECTIONS EXPERIENCE REQUIRED in REAL ESTATE services is a plus. You must have the ability to perform in a high intensity, customer focused environment. You must possess strong organizational and follow-through skills, have the ability to multi-task, and follow processes and procedures. Excellent verbal and written communication skills are a must.
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.