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POST DATE 9/12/2016
END DATE 10/18/2016
Boca Raton, FL
JOB DESCRIPTIONResponsibilities:The incumbent will be responsible for leading a collections operation of Retained and outsourced collectors, with a portfolio exceeding $215M, comprised of 50,000 Tier 1, complex and large multi-national customer accounts, and 60 Retained and Outsourced collectors. Responsible for the auditing, analyzing, and monitoring the performance of our outsource partner and ensure their compliance with the appropriate collection policies and procedures. Provides strategic direction and policy, and establishes ongoing training in an effort to protect and reduce credit risk of $1.7B in receivables / assets. The incumbent will also perform special projects and analysis to identify root causes, trends, and problems, and make recommendations to improve processes. In addition, the incumbent will establish relationships and communicate customer issues to senior management of Contract Sales, Customer Service, Tax, etc. They will actively work to maximize cash flow and minimize bad debt write-offs and adjustments, and manage a team of Collectors and the daily operation of complex national accounts. This position has a material impact on the company's cash flow, impacting results by tens of millions of dollars.
Qualifications:Bachelor's Degree (B.A./B.S.) and 7-10 years' experience and/or training.
Other Information:Excellent management and organizational skills Ability to multi-task Excellent judgment skills with independent decision making ability Excellent written and verbal communication skills Excellent research and analytical skills.
Pay, Benefits and Work Schedule:Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity:Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. .