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POST DATE 9/12/2016
END DATE 10/24/2016
Overland Park, KS
JOB DESCRIPTIONJob title ? Collector
General Purpose ?
You will be responsible for assisting customers by telephone as to the status of their account(s), answering their question and assisting them with payment options or financial assistance. The representative will take credit card payments via phone. You are expected to explain adjustments, why the balance is due, denied reasons, with ability to resolve complaints. Must have ability to make fair and accurate decisions with moderate assistance from staff.
Job duties ?
?Collect on commercial loans for freight vehicles (30 days or less on aging).
?Locate and notify customers of delinquent accounts by telephone.
?Posting payments to customers? accounts
?Keeping records on conversations and collection attempts.
?Manage through repossession agent.
?Will be making primarily customer services calls, but might have back end as well.
?Knowledge of repossession issues.
?1-2 years of experience within the 1st part collections experience.
?Excellent customer service skills.
?Bilingual Spanish is desired.
Pay - $13
Location ? Overland Park, KS
Temp to perm
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.