Collector - Fantastic opportunity
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POST DATE 8/14/2016
END DATE 11/11/2016
San Bernardino, CA
JOB DESCRIPTIONCollector PAY IS BASED ON STABLITY. NO TWO EMPLOYEE'S ARE PAID THE SAME. SUBMIT WITH THERE SALARY REQUIREMENT. LOW $13- HIGH $18.00
40 HOURS MUST BE ABLE TO WORK OT AND SATURDAYS
SUMMARY: Responsible for ensuring proper and timely collection of air medical services accounts including interacting with hospitals, co-workers and patients. Collect on self pay accounts while maintaining excellent customer service. Working knowledge of governmental and current patient demographic requirements for healthcare and knowledge of Government and commercial insurances is a plus.
ESSENTIAL DUTIES & RESPONSIBILITIES:
? Review each account, contact patients/hospitals to gather insurance information
? Answer incoming calls and provide customer service to patients.
? Self Pay Collector-Work with patients on their balances by offering payment options.
? Update demographics
? Read system notes and note all completed tasks.
? Ensuring that files are properly documented with insurance information and other information required for billing and collections
? Develop & maintain a good working knowledge of Governmental, Auto and Commercial carriers
? The ability to calm upset patients and to reason with them.
? Must be compassionate and understanding to difficult situations while keeping focus on task at hand.
? Process returned / rejected mail by contacting patients/hospitals and utilizing outside sources.
? Complete final reviews on accounts to assure all efforts have been exhausted to collect payment before sending account to a collection agency.
? Various other office duties including special projects and working reports.
Education: High school diploma or equivalent.
Experience: Previous experience handling various aspects, Consumer Collections and Customer Service for a healthcare provider preferred or accounts receivable field. Have knowledge of medical terminology. Must possess excellent computer skills with a well rounded knowledge of various other software programs (i.e., Word, Excel,) Able to work cross functionally to resolve issues. Experience in the health care industry preferred.
Licenses & Certificates:
Short Term Disability
Long Term Disability
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Accounts
Vacation Non Pilots
? Month 1 ? Completion of 60 80 Hours
? Months 61 ? Completion of 120 120 hours
? Months 121 and greater 160 Hours
? Earn 40 hours/year while actively at work.
Health Savings Accounts
Employee Assistance Program
? *** recognizes 8 holidays per year (New Year?s Day, President?s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after, and Christmas Day). Shift employees who are not scheduled to work on a holiday will not receive holiday pay.
Employer Paid Life and AD&D Insurance
Supplemental Life and AD&D Insurance
Corporate Discounts We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
Experience: Previous experience handling various aspects, Consumer Collections and Customer Service for a healthcare provider preferred or accounts receivable field. Have knowledge of medical terminology. Word Excel