Collector III 8/27/2016
Tyco Fire and Security
JOB DESCRIPTIONAPPLY RESPONSIBILITIES:
Conducts credit application investigations on prospective and current customers within corporate policies and guidelines. In order to contribute to good business decisions and where applicable, maintains accurate and current credit information relating to the customer.
Establishes customer credit limits on the basis of credit investigations and within guidelines determined by the Company and then monitors the customers account on an ongoing basis to ensure that the customer meets the terms of payment as defined by the credit agreement with the company.
Approves or rejects the release of customer orders flagged by the credit system, under credit policies and guidelines established by the Company and in conjunction with the Team Leader Credit.
Follows through, reconciles and processes differences arising from short payments, program deductions and claims arising from A/R receipts.
Reviews aged analysis reports to ascertain status of collections and balance of outstanding debt and evaluates effectiveness of current collection policies and procedures.
Communicates with customers as necessary in order to secure payment and up date the accounts. Negotiates with the customers alternative payment terms and/or suspension of account privileges.
Maintains up to date customer communication log on the system
To call and/or mail correspondence to customers as necessary in order to update accounts.
Preparation of Credit & Debit memos to facilitate the updating of customer accounts
EDUCATION AND/OR EXPERIENCE
Previous accounting experience, ideally 5 8 years of credit/collections experience.
Post secondary education in Accounting or equivalent experience.
Ability to communicate with customers in performing collections calls.
Some computer work using BaaN software.
Good problem solving skills.
Strong customer service, interpersonal and communication skills.
Position reports to: Supervisor, Credit and Collections