Command Center Operations 8/23/2016
JOB DESCRIPTIONAPPLY We are looking for COMMAND CENTER OPERATIONS for our client in CARY, NC
JOB TITLE: COMMAND CENTER OPERATIONS
JOB LOCATION: CARY, NC
JOB TYPE: CONTRACT - 12 MONTHS / CONTRACT TO HIRE / DIRECT HIRE
"US CITIZENS AND THOSE AUTHORIZED TO WORK IN THE US ARE ENCOURAGED TO APPLY. WE ARE UNABLE TO SPONSOR H1B CANDIDATES AT THIS TIME."
* Must be a Graduate
* ITIL certification is preferable
* Should have excellent communication skills and Understanding of Incident Management Process.
* Should have Good understanding to handle P1/P2 incidents.
* Should have Basic knowledge on AD, Network Devices, Windows/UNIX Servers, & Backup.
* Hands on experience on,
* Any alert monitoring tool e.g.: Autosys,Netbackup, What's Up Gold ,SCOM & HP OVO
* ITSM tool e.g. :- Service Now
* Batch job scheduling. E.g. Autosys
* Backup monitoring tools like Net backup.
* Real time acknowledgement and ownership of IT infrastructure alerts.
* Will be working in Night Shifts (24x7x 365 model)
* Willing to learn new technologies