Computer Operator II

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POST DATE 9/19/2016
END DATE 10/16/2016

UIC Government Services/Bowhead Rock Island, IL

Rock Island, IL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Associates Degree


Job Description:

COMPUTER OPERATOR II (RIA-16-1514-F): Bowhead seeks a Computer Operator II to provide computer systems technical support to end users with software configurations, computer system hardware troubleshooting and repair. The Computer Operator has technical knowledge including Microsoft Windows operating systems and Microsoft Office Suite software, preferably MS 2013. The Computer Operator resolves common operating problems and provides customer service to end users relative to system functionality. May assist a more senior technician. The technician must be skilled in adhering to technical direction, completing scheduled work on time, and remaining within the scope of duties; knowing when to escalate incidents and when to provide communication. Should be customer oriented and have the ability to listen to customers, understand technical issues, and be able to communicate technical solutions in layman's terms. Bowhead provides IT support to over 5000 customers at Rock Island Arsenal, \\"the home of U.S. Army logistics\\" and site of the Department of Defense's only fully-integrated manufacturing facility and only remaining foundry. The work our customers do in manufacturing, logistics, contracting, Reserve Component training, and other support services has a direct impact on Soldiers in the U.S. and abroad. Requirements CERTIFICATIONS: DoD 8570 Security + (or higher certification) Windows 7 Operating System Certification (within 6 months of hire). -- Associates Degree PLUS two (2) years direct related experience as a Computer Technician. -- Requires technical knowledge of Microsoft Windows operating systems, including Windows 7, of Microsoft Office Suites 2013, of peripherals, including printers and scanners, and of the application of software patching. -- Requires ability to effectively prioritize and execute tasks in a high-pressure environment. -- Strong organizational skills with the ability to establish and maintain effective working relationships, excellent written/verbal communication skills required. Experience working in a team-oriented, collaborative environment. DESIRED SKILLS: -- Understanding of TCP/IP. -- Experience with Network Printer configuration/patching. -- Microsoft Office Suites 2013 experience plus peripherals, including printers and scanners, and of the application of software patching. CLEARANCE: Secret Security Clearance PLUS the ability to maintain access to government/military installations. US Citizenship is a requirement for access to this military installation. PHYSICAL DEMANDS: This position requires sitting in a climate controlled office environment for long periods with occasional walking and climbing stairs. Requires an extensive amount of time viewing a computer monitor. Work is located in multiple buildings on the same site and travel between buildings (regardless of the weather) is required. Occasionally lifts up to 35 lbs. Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. All candidates must apply online at, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance ( UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Alexandria, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 25 8(a) companies for government contracting. ^ Link to Apply: