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POST DATE 9/12/2016
END DATE 10/24/2016
Lewis Center, OH
JOB DESCRIPTIONAdecco Staffing is looking for a concierge to work at a hotel & conference center located in Lewis Center, Ohio. This position is a great opportunity to work in a professional concierge capacity, assisting the visiting business community. Lewis Center is located halfway between I-270 North and the city of Delaware.
Will sit at the business center and assist guests with requests. Will be responsible for receiving packages from Fed Ex/UPS. Needs to be very outgoing and professional with the public and staff. Needs to be computer literate and have basic Word and Excel skills. Will respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with conference services, hours of operations, in-house events, directions, etc.
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Assists in the management of events to ensure break food, room sets, and audio visual requirements are met for each meeting utilizing diagrams and banquet event orders.
Lends support to break attendant, set-up and hotel front desk for any reason such has absence or high business volume.
Monitors the conference center for cleanliness, organization and safety to maintain the standards of a sophisticated event campus.
Greets clients prior to the start of their function to determine any additional needs or changes. Implements such changes or additions by contacting the correct department.
Maintains direct communication with the sales and planning department to coordinate name tags, rooming lists, welcome letters, weekly activities and booking recaps.
Position may entail working in other positions on property such as break attendant, conference services set up and front desk. This list is not all inclusive.
Education/ Experience: High School Diploma or equivalent
? Previous guest service experience
? Previous hotel front desk or concierge experience
? Flexibility in scheduling
? Must be able to work extended hours
? Ability to lift 20Lbs
? Ability to stand and walk for 8 hours
? Excellent communication skills; including speaking, writing and reading English
? The ability to multi-task, adapt to change and be a team player.
* 7 a.m. – 5 p.m. (10 hour days)
* 37-40 hours/week to start but some weeks may be around 20 hours/week
* Could include weekends Days will vary and there is some flexibility with which days person works.
* Position is long term - indefinite
* Free parking & free meal each day
Where do I go from here?
Please apply online at: www.adeccousa.com and be sure to include resume listing related experience for consideration.
Search for Delaware-Marysville branch or Office 5892 & be sure to include resume.
Watch your email for skill evaluations from Xpert-Proveit Testing & take those evaluations as soon as possible
Adecco will contact you to discuss more details & schedule a time to meet with you.
We look forward to working with you and THANK YOU for choosing Adecco, the largest staffing organization in the world.
Questions: Call 740-363-2485
Adecco Staffing U.S. is the nation's leading provider of recruitment and workforce solutions. We are the pre-eminent workforce management partner for Fortune 500 companies and career advisement expert for American workers, serving all of the key industries and professions that drive our economy forward. Adecco has over 400 career centers and, on any given day, connects 70,000 talented workers to the best job oppo