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Concierge 8/9/2016

Sheraton Memphis Downtown Memphis, TN

Company
Sheraton Memphis Downtown
Job Classification
Full Time
Company Ref #
5c3c22da2defc4a8010cb85ec4683f55
AJE Ref #
575819564
Location
Memphis, TN
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
Associates Degree

JOB DESCRIPTION

APPLY
No of Opening: 1

Job Shift: Flexible

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

The Concierge is an expert in handling a variety of critical guest needs. Whenever possible, the Concierge is expected to strive to make the impossible achievable for our guests by relying on contacts with local merchants and service providers. They must demonstrate your knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance the stay of our guests. This position will answer questions or make arrangements on items such as transportation, restaurant reservations, interesting places to visit or health and beauty services, cultural events, religious worship, childcare, shopping, florists, and any other needs. The role will also give directions to meetings and events within the hotel as well as explain hotel facilities. Finally, they're expected to assist guests with receipt of facsimiles, mail, messages and packages and help them process such communications and shipments.

QUALIFICATIONS:
Customer service experience preferred 1-2 years.
Read, write, speak and understand English.
Meet minimum age requirement of jurisdiction.
Familiar with local area and attractions.
Ability to communicate effectively with the public and other employees.
Prefer typing of 35 words per minute minimum.

EOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment require