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Concierge Program Manager

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POST DATE 9/16/2016
END DATE 10/16/2016

Capitol Concierge Menlo Park, CA

Menlo Park, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Title: Concierge Program Manager Location: Menlo Park, CA Hours: Mon- Fri 9am-5pm About us: Join the Convenience Services team at Facebook and enter into one of the most exciting, emerging programs in the corporate world - lifestyle management and concierge services. Cutting-edge companies rely on Capitol Concierge to provide personalized service to their employees. Capitol Concierge offers a competitive salary, Health Benefits, 401(k) and excellent career development opportunities. Summary: The Program Manager is responsible for playing a key role in executing client strategies by ensuring that concierges are prepared and knowledgeable to deliver on client objectives. The Program Manager is the go-to person to represent the concierges and Executive Team. The Program Manager will champion client strategy to deliver highly effective loyalty programs and superior service delivery and will define and deliver services that support the growth and ROI of the program. The role will drive initiatives supporting operations of Facebooks Convenience Program, as well as enhancing further client relations and program expansion.