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Concierge

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POST DATE 9/14/2016
END DATE 10/14/2016

Las Alcobas Saint Helena, CA

Company
Las Alcobas
Job Classification
Full Time
Company Ref #
hc.6F74C1C41D32E651
AJE Ref #
576175308
Location
Saint Helena, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
You're like a one-person welcome committee; ensuring light refreshments greet arriving guests. You're also the go-to for what's happening and getting there. You know the property by heart and guide guests with efficient ease. Youre aware of dining hotspots before they open, you know the best shows, and where to pick up that perfect little something. With energy to spare and a passion to please, someone with your talent would do well as Concierge for Interstate. As Concierge, you will Ensure a warm guest welcome by arranging the continental breakfast for morning and the honor bar with hors d'oeuvres for later in the day. Channel your inner sleuth and tap into well-developed local business relationships to seek out the remarkable, memorable and most flavorful, for an "in-the-know," exceptional guest experience. Then, help guests secure tickets, reservations and ably assist guests with transportation requests and directions when it's time to go. Attentively manage guest requests and effectively handle guest difficulties with prompt courtesy. Fundamentals A high school education or equivalent experience, with one-year previous customer service- related experience is required. Effective verbal and written English communication skills are required, with a second language helpful. This position requires occasional lifting and pulling up to 20 pounds.