Consultant - Training & Adoption Team

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POST DATE 9/15/2016
END DATE 11/10/2016

SymphonyIRI Group Chicago, IL

Chicago, IL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


IRI is seeking experienced consumer insights professionals with experience using syndicated POS data and applying it to solve business issues for a client-training role. This role offers a flexible location anywhere in the US near to a major airport and requires up to 80% travel.

What will I do as a Training and Adoption Consultant*
The Consultant of Solutions Training and Adoption is a training role uniquely positioned to enable the IRI vision of changing the way our world-leading Consumer Products Goods ({(} CPG) and top tier Food, Drug and Mass Merchant ({(} FDM) retailers use information to power their business. He/she will assist with the development and own the delivery of instructor-led training modules for a variety of CPG manufacturers.

The candidate will have the exceptional opportunity to become an expert across the IRI solution portfolio including our revolutionary Liquid Data technology platform. He/she will be charged with assuring that our clients derive the most business impact possible from the Advantage solution and maximize the ROI of their technology spend.

What are the responsibilities of a Client Insights Consultant*
Key responsibilities of this role include
- Enhancing existing course curriculum and developing new, relevant content that can be sold and delivered in the marketplace.
- Creating courses about how to apply technology and data to answer business questions will be part of this role.
- Lead trainings, particularly those focused on using technology to maximize insights.
- Deliver engaging and impactful training programs to all levels within our client base calling on manufacturers and across multiple functions including; Sales, Marketing, Market Research, Shopper Insights and Category Management.
- Engage significantly with retailers. He/she will deliver to their clients training that will allow them to disseminate, visualize and press into information in ways not previously possible.
- Must also be a master of internal collaboration and coordination. Key points of internal interface include Client Insights, Client Service, Retail Client Solutions, the Strategic Solutions Group, the Consumer & Shopper Insights group, the Consulting & Innovation group and the broader Training group and overall Operations organization.
- While activities will vary, 85% of the candidate s time will be allocated to client consultation on their business, training preparation and delivery.
- Of their remaining time, responsibilities will include cross-functional activities ({(} e.g. providing feedback on the system to product development and product management for the next generation of product release), sharing best practices and experiences with other team members, and self-development.

Additional Responsibilities:
- Develop a clear understanding of IRI products and solutions
- Make compelling presentations to a variety of audiences; captures the attention and involvement of the most sophisticated or difficult audiences
- Train and demonstrate expert knowledge of POS data, household panel data applications, retailer specific data, loyalty card data and Category Management practices in conjunction with accessing data in cutting-edge technology systems
- Generate new training ideas/applications; contribute to and lead the vision for development of new courses
- Drive high customer satisfaction particularly with retailers; serve as a client advocate for new IRI technology

What are the qualifications*
- Willingness to travel up to 80% travel destination will vary; amount of travel will depend on the location of candidate s residence. Location requirements are flexible.
- Seven or more years of work experience with strong CPG or retail domain expertise. The Consultant must have prior training experience.
- Understanding of POS and retailer specific data is required.
- The ability to synthesize data into insights is critical. Helping clients to tell a story with the data is key.
- Domain experience may come via one or more of the following areas: Market research provider; CPG manufacturer; Retailer; Software; Top tier consulting company
- Proven capacity to quickly grasp, assimilate and convey analytical and software-related concepts
- Expertise in MS PowerPoint and Excel
- Analytical approach to problem solving
- Disciplined yet pragmatic approach to project management/project delivery
- Creativity; proven ability to convey technical subject matter to non technical or skeptical audiences in an engaging and impactful manner/method; personality to light up the room
- A flexible approach to communication; able to adapt their message quickly to the appropriate level or function with poise and polish
- Business savvy to connect training to a client s broader business objectives
- Undergraduate degree required


About Us
As one of the original innovators in Big Data, IRI integrates the world s largest set of otherwise disconnected purchase, media, social, causal and loyalty data to help CPG, retail, over-the-counter health care and media companies grow their businesses. We combine this data with predictive analytics to uncover new consumer insights and integrate them on the most technologically-advanced, cloud-based visualization platform. Learn more about us here and on YouTube.

Our Benefits
We offer a comprehensive benefit package ({(} health, paid time off, 401({(} k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, back-up child care, etc., along with the unrivaled benefit of working with our people - the best in the business.

Our Culture
We re thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new aha moments! by closely collaborating with our colleagues and developing competencies centered around the following values: Collaboration, Personal development, Executional excellence, Client growth, Innovation and creativity.

IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.