Consultative Sales- Fine Jewelry

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POST DATE 9/17/2016
END DATE 10/17/2016

Sears Fort Wayne, IN

Company
Sears
Job Classification
Part Time
Company Ref #
50777486
AJE Ref #
576203710
Location
Fort Wayne, IN
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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Jobs in this category are responsible for: selling and servicing customers within one or more departments including Fine Jewelry; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is based on a fixed hourly rate of pay plus potential commissions based on sales; however, the compensation structure may vary by department or store.* Ensures customer care and selling are #1 priority * Knowledgeable of store, services and locations of merchandise * Assists all customers with/or without special needs with shopping carts and promotional flyers * Demonstrates strong skill set in suggestive selling techniques for add on sales * Observes customer traffic and calls for additional service as needed to provide efficient customer service * Practices operation invitation and positive customer interactions * Maintains shopping cart area with adequate supply of carts that are free of papers and trash * Ensures the front entrance is clean and safe for all shoppers * Monitors shrink; takes appropriate action to minimize waste Follows corporate guidelines relating to MC&C and known loss merchandise * Demonstrates good use of Electronic Article Surrveliance (EAS) by applying sensors on designated items and ensuring tags are deactivated as goods are sold * Monitors sale circular and is knowledgeable about items that have sold out that may be substituted or if rain checks are being issued * Performs other duties as assigned * Ability to lift and move merchandise, typically a minimum of 20lbs * Ability to understand and follow verbal and written instructions * Ability to make decisions in stressful situations * Ability to bend, lift, stretch and reach repetitivelyEOE Minorities / Females / Protected Veterans / Disabled