Consultative Sales- Fine Jewelry

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POST DATE 9/17/2016
END DATE 10/17/2016

Sears Huntsville, AL

Company
Sears
Job Classification
Part Time
Company Ref #
50759935
AJE Ref #
576204129
Location
Huntsville, AL
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Jobs in this category are responsible for: selling and servicing customers within one or more departments including Fine Jewelry; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is based on a fixed hourly rate of pay plus potential commissions based on sales; however, the compensation structure may vary by department or store.JOB DUTIES/RESPONSIBILITIES:
* Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices
and guidelines to identify customer needs and provide appropriate solutions
* Meets or exceeds associate performance standards consistently
* Maintains current knowledge of Fine Jewelry merchandise lines, product features, benefits and availability to respond to customer
needs
* Understands website navigation and proactively leverages technology in order to facilitate the customer experience
* Processes customer transactions in the Point of Sale system, including sales, returns, and exchanges in according with authorized
procedures
* Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities
* Partners with other selling and sales support associates and cashiers to provide superior customer service
* Sets and maintains sales floor to national merchandising and presentation standards
* Performs promotional ad setup and take down without error or omission
* Performs accurate count updates and inventory adjustments
* Prints, sorts and sets non-promotional, promotional and seasonal signing as designated by the Softlines Assistant Store Coach
* Utilizes pull-list and fill-floor processes to replenish sales floor
* Adheres to merchandise protection standards
* Performs other duties as assigned

REQUIRED SKILLS:
* Basic reading, arithmetic, and writing and oral communication skills
* Basic Internet navigation skills

PREFERRED SKILLS:
* Sales experience
* Knowledge of offered products and services

JOB REQUIREMENTS:
* 16 years of age or olderEOE Minorities / Females / Protected Veterans / Disabled