END DATE October 16, 2016

Consultative Sales- Home Improvement - Lawn & Garden

Sears - Knoxville, TN

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  • Company
    Sears Sears
  • Location
    Knoxville, TN
  • Job Type
  • Job Classification
    Part Time
  • Experience
    Entry Level (0 - 2 years)
  • Education
    High School Diploma or GED
  • Salary Range
    $0.00 - $0.00 per hour
  • Company Ref #
  • AJE Ref #
  • Number of Positions

Job Description

Jobs in this category are responsible for: selling and servicing customers within one or more departments including Home Improvement, Lawn and Garden, Tools, Sporting Goods; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is based on a fixed hourly rate of pay plus potential commissions based on sales; however, the compensation structure may vary by department or store.* Takes ownership for enhancing the customer experience * Partners with selling and sales support associates to provide superior customer service (i.e., assist customers, answer phones) * Leverages technology in order to facilitate the customer experience * Completes customer transactions accurately and efficiently at point-of-sale * Executes consistent operational and selling processes (i.e., credit application process, ratchet repair program) * Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Merchandise Replacement Agreements, and other miscellaneous income opportunities) * Educates customers on our Satisfaction Guaranteed return policy; * Assists in resolving customer issues * Assists with merchandise support tasks (i.e., fitting room maintenance, straightening merchandise) during non-peak hours * Adheres to merchandise protection standards * Uses basic internet navigation to access and print information/reports * Performs other duties as assigned * Basic reading, arithmetic, writing and oral communication skills * Basic internet navigationEqual Opportunity Employer / Disability / Vet.