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Consumer Loan Servicing Representative - Doc Prep

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POST DATE 9/13/2016
END DATE 11/13/2016

Commerce Bank Kansas City, MO

Kansas City, MO
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #


19852 Consumer Loan Servicing Representative - Doc Prep (Open)

Job Category:

Grade 06 ----------------------------------------------------------------------

Location: 811 Main St, Kansas City, Missouri 64105 ----------------------------------------------------------------------

Job Expectations:

How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a Super Community bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers' needs!

Work Hours: Monday-Friday 8am-5pm

The primary responsibility for this position is to create closing documents for consumer purpose real estate transactions. Ensure compliance with department policies while accuracy and production goals are met. All necessary processes for Direct Loans, Home Equity Loans, and Lines of Credit must be handled according to internal departmental procedures. Exemplary customer service to both internal and external customers is expected at all times. Regulations set forth by Commerce Bank's Legal, Compliance and Risk Departments including but not limited to Sarbanes Oxley Act (SOX), RESPA and Regulation Z must always be adhered to.

Some of the activities for this position/department are:

* Set-up of file in order for loan documents to be created- entails review of information from various systems as well as oral and written communication with internal customers

* Creation of loan closing documents to be used by branch personnel to close home equity loan product loans with external customers

* Tracking and monitoring of flood insurance policies which requires oral and written communication with both internal and external customers. Ensure NFIP processes and guidelines are followed at all times

* Assist with title review

* All other work as assigned

* Special projects as required

Education Required:

* High School diploma or equivalent

* Prefer: 2 year degree in Business, Finance or Accounting

Skills Required:

* Previous loan servicing experience or banking experience

* Good overall PC skills including spreadsheet and word processing

* Competent skills using Microsoft Excel, Word, Access and Outlook

* Excellent time management

* Good organizational skills

* Multi-task oriented

* Detail oriented

* Good verbal and written communication skills

* Ability to work in a fast paced environment while maintaining accuracy

Preferred Skills:

* Familiarity of real estate lending documentation and processes

Time Type:

Full time