Copier Field Technician

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POST DATE 9/15/2016
END DATE 11/8/2016

DEANS OFFICE MACHINE INC Greensboro, NC

Company
DEANS OFFICE MACHINE INC
Job Classification
Full Time
Company Ref #
ced6e3502ceb8245564592126d0544d7
AJE Ref #
576180429
Location
Greensboro, NC
Experience
Mid-Career (2 - 15 years)
Job Type
Regular

JOB DESCRIPTION

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Seeking to hire professional, motivated and skilled individuals to service our wide range of office equipment. Our diverse population of equipment includes: Toshiba, Canon, Okidata and Hp products. Your responsibility will be to effectively repair, trouble shoot and diagnose failures, along with preforming other assigned activities.
We seek a highly motivated individual capable of working with little management intervention, with the ability to prioritize schedules, provide customer service and follow up with management in a professional and timely manner.
This opening is for the Field Service Technician position, servicing the State Of North Carolina, concentrating in the Central, Northern part.
Responsibilities:

* Maintain, repair and trouble shoot our variety of copiers, printers and shredders and MFP's.

* Dispatch, order, and close service calls using our automated system.

* Maintain personal inventory and car stock.

* Plan service work at the beginning of the day, reviewing open service calls and prioritizing them by importance and complaints.

* Preform modifications, updates and firmware upgrades, and stay informed of new releases and technical advisories.

Qualifications:

* Strong hardware and software trouble shooting skills.

* 2 to 4 years of prior experience as a copier technician..

* Excellent customer service skills, ability to think and work independently.

* Valid driver's license.