Corporate IT Support Specialist - City of Chicago

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POST DATE 9/15/2016
END DATE 10/30/2016

Modis Chicago, IL

Chicago, IL
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Full Time
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span Modis is currently seeking a B Corporate IT Support Technician /B for an exciting long-term contract job with our large Utilities company, with offices in the City of Chicago (Avondale,  Rosecoe Village, Lakeview, Logan Square) br   br This individual will be working in an enterprise team environment and will be traveling to various clients sites to conduct technical troubleshooting and support.   br   br B The typical responsibilities for this Corporate IT Support Technician will include: /B br - Interacting with all levels of employees (including senior management and director levels) on a daily basis br - Providing end-user troubleshooting, problem determination and issue resolution br - Collaborating with the client site locations to fulfill technical support requests. br - IT Asset management – maintaining service agreements, licenses and systems updates and security patches for compliance purposes. br - Supporting Windows Desktops/Laptops and associated MS Office technologies. br - Conducting basic Active Directory administration on GPO/OU br - Supporting mobile devices – some legacy blackberry, but mostly Android, & iPhone, etc. br - Supporting video conferencing and AV equipment at each customer site br - Supporting managed print services br   br B REQUIRED SKILLS & QUALIFICATIONS /B br   br - Associates Degree with 5 years experience in a large, corporate environment br - A+ or Network+ Certification is highly preferred br - Intermediate skills in Windows Desktop (Windows 7-10) and MS Office support br - Experience in Mobile Phone and BYOD support (Android, iPhone, iPad, tablets,) br - Exceptional customer service support br   br **Candidates will require reliable transportation to commute between office locations in the City of Chicago** br   br If interested in this or other Desktop Support jobs available through Modis in the Chicago area, please apply today with your most recent resume and contact information – or visit our website at to view any number of the IT jobs we have with our 70+ locations! br   br Local Chicago candidates are preferred to immediate on-site/ F2F interviews.  Candidates wishing to apply from outside this area are welcome to do so; however, interviewing expenses and relocation assistance is not offered. br   br B Modis is offering an hourly rate of $20-$23 /hour /B br   br   br   br   br   br   br /span