Credit and Collections Analyst

Come grow with us...join a Winning Team! Interested in a future that exceeds your expectations? At CDI, we are continually seeking talented, creative and results-driven professionals who are motivated to make a real difference. We want - and need - people focused on creating and delivering the right solutions for our clients.
At CDI, we attribute our past, present, and future success to the guiding values of our company. They are the principles that guide us in creating value for our shareholders and customers...and they are the key to a rewarding career.
We currently have openings for highly motivated, results oriented Credit and Collections Analysts.
With a desire to excel, the qualified professional will be responsible for Accounts Receivable collection efforts and credit review of the portfolio, coordinating with company personnel.
Key Responsibilities:Responsible for collection calls and/or correspondences in a fast paced goal oriented collections department to assure assigned accounts are kept current and invoices are being paid. Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. Responsible for credit review process and collection activities for assigned customer accounts. Maintain current credit information as well as current collection efforts and follow-up notes on all assigned accounts. Escalate disputed invoices or issues in a timely manner to the appropriate manager. Monitor billed and unbilled accounts receivables on a daily basis utilizing on-line tools and various reports. Enlist the efforts of sales and senior management when necessary to accelerate the collection process. Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis. Analyze system generated Accounts Receivable reports on a weekly basis. Prepare summary reports to highlight customer balances based on due date in relation to the customer's terms. Indicate areas of concern, assess collection risk, analyze existing and required Bad Debt Reserve balances and review with management semi-monthly. Manage the set-up of all customer contract information into the financial system to ensure the checks and balances have been enforced, interface with Director of Contract Management and site personnel. Recommend action to improve cash flow from collections and to reduce DSOs.
Key Requirements:5-7 years of experience in Accounts Receivable collections and credit. Bachelor's Degree or equivalent years of combined education and professional experience required. Superior Microsoft Excel and database management systems expertise. Ability to identify, research, analyze, and manipulate large amounts of data. Strong organizational, communication and interpersonal skills. Capability to identify and take ownership of an issue and have the confidence to analyze and understand it, recommend actions. Demonstrated ability to build relationships at all levels of the organization. Maintain confidentiality and consistently adhere to CDI's accounting policies. Ability to manage, organize and schedule a large variety of constantly changing projects and meet concurrent multiple deadlines.
Benefits:
Competitive Salary, Health Insurance, Dental & Vision Insurance, Paid Holidays, Paid Vacation, 401K / Retirement Plan, Life Insurance
Come join the CDI team and watch your future grow. Learn more about CDI and this opportunity by responding today! EOE Employer
The above major ongoing responsibilities describe only the essential job functions and are not intended to be a complete list of all duties and responsibilities