Customer Processing Associate

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POST DATE 8/16/2016
END DATE 12/19/2016

Financial Services Company Westborough, MA

Location
Westborough, MA
AJE Ref #
575897311
Job Classification
Full Time
Job Type
Regular
Company Ref #
28792470

JOB DESCRIPTION

Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements. Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required

_RELEASE COMMENTS: 8/22 START DATE_