Customer Project Specialist

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POST DATE 9/13/2016
END DATE 10/8/2016

Schneider Electric Chicago, IL

Company
Schneider Electric
Job Classification
Full Time
Company Ref #
003176
AJE Ref #
576163232
Location
Chicago, IL
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

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This position is accountable for managing moderate size and complexity Customer project orders in the Chicago, IL Field Sales Offices.

* This includes initiating, planning, executing, controlling and closing of customer projects.

* Individual in this position confirms customer requirements, which includes drawings, specifications, job site requirements, bill of material alignment with specifications & clarify exceptions.

* Manages complete job process from order preparation, thru manufacturing release, product shipment, post shipment support and financial reconciliation utilizing a base knowledge of Schneider Electric products and their use.

* Takes ownership for validating the projects statement of work and contract terms with the customer, including both technical and commercial elements, becomes lead contact for customer for balance of project order.

* Develops a project schedule and validates with the customer to ensure expectations are being met. Direct engagement with internal manufacturing facilities and third party vendors.

* Lead the execution of the customers project order, verifying execution of the project through kick-off meetings, track required resources, activity sequencing and communicating to all parties and exchange of technical requirements and project plan information.

* Monitor and control the performance of the customers project through its life cycle. Key activities include task completion verification, project team monitoring, managing the exchange of project updates across the project team members, schedule reporting, issue resolution, and contract administration.

* Lead the closeout of the customers project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions. .

* Provides viable, value engineered options and design solutions to meet the customer needs.

* Solves problems with customer interaction that results in positive feedback and improved relationship.

* Utilizes knowledge of Schneider Electric products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed for effective project management.

Primary Location: !*!This position requires a 4-year engineering degree in ME/EE/IE/CpE, or equivalent experience. 3 5 years of Industry experience preferred. The ideal candidate will possess excellent communication and interpersonal skills, the ability to multi-task, work in a fast paced environment and have time management skills. In addition, a good working knowledge of computer operating systems, specifically Windows. Standard business application software experience to include: MS Office, MS Excel and MS Access. PMI certification, CAPM level, a plus.
Schedule: !*!This position requires a 4-year engineering degree in ME/EE/IE/CpE, or equivalent experience. 3 5 years of Industry experience preferred. The ideal candidate will possess excellent communication and interpersonal skills, the ability to multi-task, work in a fast paced environment and have time management skills. In addition, a good working knowledge of computer operating systems, specifically Windows. Standard business application software experience to include: MS Office, MS Excel and MS Access. PMI certification, CAPM level, a plus.

Additional Benefits

Tuition Rembursement and Health Club Reimbursement