Customer Relations Manager CRM
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POST DATE 9/8/2016
END DATE 10/18/2016
Entegee Engineering Technical Group
JOB DESCRIPTIONOur customer is looking for a Customer Relationship Manage to analyze Design,
Implementation, Go-Live within MS Dynamics CRM. Leverage understanding
of CRM systems to drive technical improvements and identify areas for process
development. CRM application requirements definition and design. Test functionality
developed by the implementation team against business requirements. Support
and drive change process and communication . Coordinate and contribute
to end-user training, including creation of user documentation and training
materials . Prepare technical specifications for customizations required
during a Dynamics CRM implementation. Leverage understanding of CRM solutions
in order to recommend and implement 3rd party add-on solutions. Hands-on
configuration of MS Dynamics CRM. Provide pre-go-live and post-go-live
end-user support and training. Provide pre-sales support to the customer
account manager for prospective CRM clients. Perform system administrator
function of the MS Dynamics CRM application. Responsible for maintaining
functional areas of contacts / relationship, accounts, opportunities, dashboards
and reports.(Requirements) Bachelor degree in business, Marketing or IT
Field is needed. 2+ years of strong operational experience with MS Dynamics
required. Microsoft Dynamics CRM administrator certification a strong plus.
Experience in Agile is desired.
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