Customer Service

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POST DATE 9/15/2016
END DATE 10/30/2016

Ajilon Professional Staffing Cincinnati, OH

Company
Ajilon Professional Staffing
Job Classification
Full Time
Company Ref #
23182798.16640035
AJE Ref #
576183399
Location
Cincinnati, OH
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

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span B Customer Service Representative, Job in Florence Kentucky 41042 /B br   br B Primary Responsibilities: /B br   br ul
li Process orders received by telephone, e-mail, fax, or other electronic measures. /li li Respond to inbound calls received for area in a timely manner /li li Respond to inbound customer e-mails. /li li Provide product and/or customer cross information to assist in customer selections. /li li Ensure consistent deliveries through coordination with other departments. /li li Route special requirements through the appropriate departments for approval. /li li Process any special paperwork needed to assist in the quote, order, or return process. /li li Back-up receptionist/telephone operator for daily breaks, lunch & meetings.  Assist with incoming calls, incoming/outgoing faxes, greeting visitors, and assisting with any projects while covering the board. /li /ul
  br B Requirements/Qualifications: /B br   br ul
li Working knowledge of Excel and Word /li li High School diploma or equivalent. Two years of experience with order entry in a manufacturing environment experience strongly preferred. /li li SAP knowledge preferred, but not required. /li li Experience on multi-line switchboard strongly preferred. /li li Ability to effectively communicate with customers and co-employees at all levels, in both verbal and written form.   /li li Courteous telephone etiquette.   /li li Ability to deal effectively with a variety of personalities and situations requiring tact, judgment, and poise /li li Strong technical aptitude and ability to become intimately familiar with Company products /li li Good organization and follow-up skills required.   /li li Ability to work both independently and as part of a team to support growth /li li Working knowledge of Excel and Word. /li /ul
  br span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' If you are interested in this position please apply today!   br Amanda.maxi@ajilon.com /span br   br /span