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POST DATE 9/15/2016
END DATE 10/30/2016
Ajilon Professional Staffing
JOB DESCRIPTIONspan B Customer Service Representative, Job in Florence Kentucky 41042 /B br br B Primary Responsibilities: /B br br ul
li Process orders received by telephone, e-mail, fax, or other electronic measures. /li li Respond to inbound calls received for area in a timely manner /li li Respond to inbound customer e-mails. /li li Provide product and/or customer cross information to assist in customer selections. /li li Ensure consistent deliveries through coordination with other departments. /li li Route special requirements through the appropriate departments for approval. /li li Process any special paperwork needed to assist in the quote, order, or return process. /li li Back-up receptionist/telephone operator for daily breaks, lunch & meetings. Assist with incoming calls, incoming/outgoing faxes, greeting visitors, and assisting with any projects while covering the board. /li /ul
br B Requirements/Qualifications: /B br br ul
li Working knowledge of Excel and Word /li li High School diploma or equivalent. Two years of experience with order entry in a manufacturing environment experience strongly preferred. /li li SAP knowledge preferred, but not required. /li li Experience on multi-line switchboard strongly preferred. /li li Ability to effectively communicate with customers and co-employees at all levels, in both verbal and written form. /li li Courteous telephone etiquette. /li li Ability to deal effectively with a variety of personalities and situations requiring tact, judgment, and poise /li li Strong technical aptitude and ability to become intimately familiar with Company products /li li Good organization and follow-up skills required. /li li Ability to work both independently and as part of a team to support growth /li li Working knowledge of Excel and Word. /li /ul
br span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' If you are interested in this position please apply today! br Amanda.email@example.com /span br br /span