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Customer Service Coordinator

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POST DATE 8/26/2016
END DATE 10/26/2016

Superior Group Buena Park, CA

Buena Park, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
High School Diploma or GED


Superior Group is actively looking for a Contract-to-Hire Customer Service Coordinator for our client located in Buena Park, CA.
A successful Customer Service Coordinator will have the following experience/skillset:

Experienced in both commercial and military Request for Quotation and Purchase Orders/Contract formats.
Must be able to understand the various terms and conditions contained therein and coordinate with applicable departments.
Must be accurate, detail oriented, and have excellent communication skills.

Responsible for interfacing with customers to resolve any questions or exceptions as necessary to process request for quotations or purchase orders.
Must have computer skills in word processing, spreadsheets, and databases.
Initiates internal work releases (sales orders) and modifications as required upon receipt of customer purchase orders/change requests, and/or delivery schedules.

Process Customer Requests for Proposals/Quotations

Verifies contract/purchase order terms and conditions.
Evaluates customer requirements.
Perform cost comparisons/analysis relative to quotations, generate price quotes and forward to customers.
Follow-ups with customer on bid status.
Resolves invoice pricing discrepancies.
Work closely with logistics and shipping personnel to approve export shipments using OCR system.

Required Skills / Qualifications:

High School Diploma
Working knowledge of Federal Acquisition Regulations (FAR's)
Defense Acquisition Regulations (DAR's)
Familiar with InCOTERMS and export compliance.

Go Beyond.
EEO Employer - Minorities / Females / Disabled / Veterans / Sexual Orientation / Gender Identity.