Customer Service/Data Entry Clerk

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POST DATE 8/9/2016
END DATE 10/8/2016

ALS Tribology USA Kansas City, KS

Kansas City, KS
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED



Primary Responsibilities

* Process (Open, sort, prioritize, label and tray ) ALL incoming samples by end of daily shift

* Ensure all samples contain correct customer provided information. Add any information from mailing container (such as unit number, compartment type, etc.) or missing information that can be accurately added to the paperwork. Keep all paperwork that arrives with the sample together with the sample.

* Communicate ongoing customer paperwork issues to the supervisor.

* Know and follow all safety requirements, utilize appropriate equipment and PPE to ensure safety in the work area.Responsible for organizing samples and lining them in sample trays

* Log all sample information into the LIMs system in an accurate and timely fashion to ensure optimal sample turnaround time.

* Contact customers via phone and email with sample information inquiries

* Answer incoming calls into the lab


Required Skills:

* High School diploma.

* Working knowledge of computer software.

* Ability to lift up to 25 pounds.

* Must be able to multi-task

* Strong commitment to quality and integrity.

* Communicate well, both verbally and written, with clients as well as other employees.

* Self-motivated and willing to provide assistance to fellow team members without prompting.

* Diligent work ethic and the ability to work independently.

* Attention to detail and high degree of accuracy.

* Ability to work under pressure and adhere to strict deadlines.

* Strong organizational skills with the ability to handle numerous details.

* High energy level, confidence and ability to thrive in a fast paced environment.

* Ability to work overtime, evenings and weekends.

* Ability to manage stress.

We would like to thank everyone for their interest in ALS but only candidates selected for an interview will be contacted.

"ALS Group is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society"

ALS is a VEVRAA Federal Contractor.

EOE AA Minority, Female, Veteran, Individuals with Disabilities

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