Customer Service

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POST DATE 8/31/2016
END DATE 10/30/2016

AppleOne Edinburg, TX

Company
AppleOne
Job Classification
Full Time
Company Ref #
23171283.1222
AJE Ref #
576031727
Location
Edinburg, TX
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
AppleOne is currently seeking qualified Customer Service Professionals for a training class at a large call center in Edinburg, TX. If you meet the requirements and are interested in being considered to participate in paid training, please apply with your current resume today!

JOB DESCRIPTION:
* Responds to customer phone inquiries in a prompt, courteous, and concise manner.
* Provides callers with unbiased information to assist customers with application and eligibility requirements.
* Accesses, reads, and interprets customers and provides data elements within customer's application.
* Performs accurately all data entry functions to reflect customer activity/transactions.
* Answers customer questions and assists in problem resolution.
* Assists customers in the enrollment process.
* Documents all customer encounters in clear and concise logs.

REQUIREMENTS:
* High School Diploma, GED, or equivalent certification.
* Must be able to pass a criminal background check.
* Background in healthcare, human services, or customer service.
* Knowledge of Texas health and social services programs and geographical area is a plus.
* Experience in data entry and call centers.
* Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner.
* Excellent organizational, interpersonal, written, and verbal communication skills.
* Ability to perform comfortable in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously.

LOCATION: Edinburg, TX 78542

HOURS: Monday-Friday between 7:00am and 7:00pm (NO WEEKENDS!)

PAY: $11.54 - Monolingual
$12.02 - Bilingual

CONTRACT: 6 month temp-to-perm opportunity

Interviewing today!! Please submit your resume as a Word or PDF document. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.