Customer Service Executive ( Call Center ) 8/27/2016

Genworth Cincinnati, OH

Company
Genworth
Job Classification
Full Time
Company Ref #
29349115
AJE Ref #
576000835
Location
Cincinnati, OH
Job Type
Regular

JOB DESCRIPTION

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We are currently looking for Customer Service professionals in our Sharonville office. The department is open from Monday - Saturday, 8am - 9pm. The Representative will need to have a flexible schedule.

RESPONSIBILITIES INCLUDE:

* Answer inbound calls from potential customers awaiting a loan refinance to:
* Greet the potential customers, transfer calls to Loan Officers and answer any questions the customers may have.
* Gather and record updates in the potential customers' contact information (email addresses and phone numbers)
* Prior Call Center Experience with around 1+ years' experience in Customer Service, Telesales, etc. is preferred
* Mortgage experience would be added advantage (desirable but not compulsory)
* High School Diploma
* Excellent Computer and Phone skills

P.S-Please accept my apologies if this job is not of interest to you, however if you have a friend or colleague who might appreciate hearing about this job, please refer them our way, we provide referral reward for successful referrals!

This is a time sensitive position it would be great if you could reply to this email when you get to see it.