Customer Service Manager
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POST DATE 9/16/2016
END DATE 10/15/2016
San Leandro, CA
JOB DESCRIPTION* Category: Customer Service, Management, General Business
* Location: San Leandro, CA
* Employee Type: Full-Time
* Experience: Not Specified
* REQ Number: TN-16-0901
Join our team as a Customer Service Manager. The Customer Service Manager proactively manages day-to-day activities and supervision of a team of Customer Service Representatives who deliver and sell our business lines. Additionally, the Customer Service Manager will be responsible for targeted results in areas such as customer retention, route sales, and A/R collection as well as other stated financial and/or customer service goals.
AmeriPride Services offers competitive compensation and benefit packages.
For more information, please visit www.AmeriPride.com
AmeriPride Services, Inc., a nationally recognized leader in the uniform rental industry, has been delivering exceptional service to all of our customers since 1889. Today, AmeriPride is still owned and actively managed by the founding family. We have grown into a multi-national organization operating 196 production facilities and service centers throughout the United States and Canada. Over 200,000 customers experience AmeriPride every week.
AmeriPride Services Inc. is one of North America's elite providers in branded identity apparel and facilities services programs. AmeriPride develops customized uniform and facility services programs for our customers that will enhance their employees' image, provide brand identity apparel and products, and promote the safety of their employees and clients through a full portfolio on innovative products and services.
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, and veteran or disability status. Requirements Minimum Qualifications:
Associates' Degree in Business Administration, or related field
2 - 4+ years uniform rental experience (with a focus on Customer Service) may substitute educational requirement
2 - 4 years of Management experience (including training and development) desired
Proven track record of obtaining successful business results, while maintaining focus on customer service
Strong problem solving, team building and customer service skills
Ability to establish rapport with a diverse group of individuals
Working knowledge of Microsoft Office (Word Excel)