Customer Service Project Coordinators -

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POST DATE 9/15/2016
END DATE 10/24/2016

AppleOne Salt Lake City, UT

Company
AppleOne
Job Classification
Full Time
Company Ref #
23180588.1125
AJE Ref #
576181852
Location
Salt Lake City, UT
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

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This Customer Service Project Coordinators Position Features:
Start a new career with exceptional growth in the financial industry! If you are motivated and driven, success in this new department of an established financial institution is for you!



Responsible for responding to inquiries and complaints on more complex products/services and/or from premier customers. Duties may include: resolving complex inquiries and complaints from internal and external customers and upon escalation; processing complex transactions on-line; performing extensive research to resolve the complex customer problems; providing guidance and assistance to less experienced representatives either on the spot and/or via telephone; providing training on policies and procedures, new or enhanced services and/or procedural changes. May also cross-sell or refer products, review data and report trends to management, and project work.: 2+ years customer service experience.
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.