Customer Service Rep
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POST DATE 9/15/2016
END DATE 10/24/2016
JOB DESCRIPTIONWe currently have several immediate openings for Inbound Customer Service Reps to work at a well-known Government Contact Center located near Downtown Austin in a rewarding, fast paced atmosphere! This position offers opportunities for personal growth and career development!
In this position, you would answer a high volume of Inbound Customer calls while maintaining a professional ?Customer First? positive attitude. With poise and a professional attitude, respond to irate, difficult and challenging customers.
? Advanced Internet and data base navigation skills
? Intermediate knowledge level of Microsoft Office with a basic knowledge level of Microsoft Word and Excel.
? Must be able to adapt to a rapidly changing work environment
? Must have open shift availability, after paid training, all new hires start in the Monday-Friday 12pm-9pm time shift, with one Saturday shift a month from 9am-1pm
? Must have a clear 10 year criminal background
? Must have reliable transportation to Central Austin
? High school diploma or GED-must be able to verify
Pay/Benefits: Beginning pay $14.00 per hour with a step wage plan. There is an additional $150 bilingual stipend available each month! Holiday, Vacation pay, Health Benefits and 401K are available!!
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.