Customer Service Rep (Bi-Lingual)
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POST DATE 9/15/2016
END DATE 10/30/2016
JOB DESCRIPTIONspan B Bi-Lingual Customer Service Rep with Large Financial Institution!!! /B br B /B br B 3 Month Contract /B br B $18/HR /B br B /B br B 8AM-8PM - Shifts scheduled upon candidate flexibility /B br B Bilingual Candidates ONLY /B br B /B br B Duties: /B br ul
li Responsible for providing high quality telephone customer service to customers /li li Resolving customer inquiries, providing customers with account information, resolving or referring billing disputes, correcting payment errors, account maintenance, accepting phone payments on accounts, researching customer problems, and assessing customer needs as needed /li li Will receive 4 weeks of training /li li Calls will be monitored and you will be coached based on those monitors /li li It is a professional environment /li li There are strict attendance policies /li /ul
B /B br B Qualifications: /B br ul
li High School Diploma or GED /li li Excellent customer service and communication skills /li li Ability to quickly gain knowledge of all assigned products /li li Ability to solve problems rapidly /li li Good keyboard and PC skills using word processing and spreadsheet software /li li Call Center experience preferred /li li Professional telephone demeanor /li /ul
B /B br /span