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Customer Service Rep Bil L1-2

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POST DATE 9/15/2016
END DATE 10/8/2016

Consolidated Edison Company New York, NY

Company
Consolidated Edison Company
Job Classification
Part Time
Company Ref #
W160217
AJE Ref #
576179994
Location
New York, NY
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
TITLE: Customer Service Rep Bil L1-2
ORGANIZATION: Customer Operations
DEPARTMENT: Customer Assistance
EXPIRES ON: 12/31/2016

JOB CODE: W160217

Job Requirements: Con Edison is looking to hire PART TIME BI-LINGUAL Customer Service Representatives to join its exciting Customer Service group. This position offers opportunity for professional growth and advancement. Candidates must have a high school diploma or equivalency. You must be able to respond to direction and work as a member of a team, using PC-based information systems in order to retrieve information to analyze customer accounts. In addition, you must have the ability to interact with customers over the phone, as well as other avenues of contact, in a responsive, productive, and professional manner. You will need to provide outstanding service in every customer encounter and be an effective communicator.

The individual we seek must be proficient in Korean, Cantonese, or Mandarin. Bilingual candidates must pass a language performance test.

Only applicants who are proficient in these languages will be contacted.

The work location for this position is: 30 Flatbush Avenue, Brooklyn, NY

Physical Requirements: This position requires selected applicants to be seated at a computer terminal for the majority of the workday. These applicants will be required to answer phones and use a computer for prolonged periods of time, which will require excellent manual dexterity and extensive use of hands.

Equal Opportunity Employer: Consolidated Edison is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Con Edison is a federal contractor subject to VEVRAA and desires to receive priority referrals of protected veterans.

To learn about your equal employment opportunity protections as part of the application process please visit http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

CON EDISON DOES NOT ACCEPT RESUMES DELIVERED BY THE US POSTAL SERVICE OR VIA EMAIL.
ONLY ONLINE EMPLOYMENT APPLICATIONS SUBMITTED TO A SPECIFIC JOB POSTING ADVERTISED ON THE COMPANY'S INTERNET ARE ACCEPTED.

If you are an individual with a disability and/or a disabled veteran and would like to request an accommodation to apply for a job, you may do so by submitting your written request as follows:

By Mail:
Consolidated Edison Company of New York.
Recruitment Section Manager
4 Irving Place
15th Floor South
New York, New York 10003

By Email:
RequestForAccommodation@coned.com

If you are an individual with a disability and/or a protected veteran and would like to verify the information in the job listing, you may do so by submitting your written request as follows:

By Mail:
Consolidated Edison Company of New York.
Recruitment Section Manager
4 Irving Place
15th Floor South
New York, New York 10003

By Email:
JobListingVerification@coned.com

Additional Benefits

Tuition Reimbursement
Elderly Care Service