Customer Service Rep -Call Center -
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POST DATE 9/15/2016
END DATE 11/9/2016
JOB DESCRIPTIONWe have several immediate openings for Bilingual Inbound Customer Service Reps to work at a well-known Government Contact Center located near Downtown Austin in a rewarding atmosphere! This opportunity offers opportunities for personal overtime, growth and career development!
In this position, you would answer a high volume of Inbound Customer calls and provide professional customer service to Citizens, while maintaining a professional ?Customer First? positive attitude. With poise and a professional attitude, respond to irate, difficult and challenging customers.
? Advanced Internet and data base navigation skills
? Intermediate knowledge level of Microsoft Office with a basic knowledge level of Microsoft Word and Excel.
? Must be able to adapt to a rapidly changing work environment.
? Must have open shift availability, after paid training, all new hires start in the Monday-Friday 12pm-9pm time shift, with one Saturday shift a month from 9am-1pm
? Must have a clear 10 year criminal background
? Spanish preferred, not required.
? High school diploma or GED-must be able to verify
Holiday and Vacation pay, Health Benefits are available We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.