Customer Service Rep

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POST DATE 9/15/2016
END DATE 10/30/2016

Ajilon Professional Staffing Knoxville, TN

Knoxville, TN
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Job Classification
Full Time
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span Ajilon Professional Staffing has an immediate Customer Service Representative position available with a growing and dynamic financial institution in Knoxville.  As the Customer Service Representative, you will respond to a high volume of customer inquiries about products and services.  Daily work schedule is 10am-7pm with one Saturday per month. Competitive pay and fantastic work environment! br   br B On a daily basis, the Customer Specialist Representatives will be called on to: /B br ul
li Serve as the human voice and personality for the company providing quality customer service with each and every client interaction /li li Utilize good judgment to make sound decisions to resolve customer issues /li li Effectively break down information and identify opportunities to gain client agreement and trust /li li Take ownership of every customer experience /li li Commit to treating clients and teammates with the utmost integrity and respect /li li Challenge yourself and raise the bar for excellence in customer service /li /ul
B   /B br B To be successful in this role, you should have: /B br ul
li Minimum 1 year of customer service experience (financial services, call center, retail, etc.) /li li Excellent communication, decision making, persuasion and problem resolution skills /li li Experience working in fast-paced, goal oriented and team based structured environment /li li Proficiency with Microsoft Office Suite and ability to learn proprietary software easily /li li Knowledge of bank products and services a plus /li li Ability to adapt to a rapidly changing environment /li li Displays compassion and courtesy when working with all clients /li li Creatively resolve problems and effectively use resources /li li 0-2 years Telephone Customer Service experience /li /ul
  br If you would like to be considered for the Customer Service Representative job in Knoxville, you should apply today on our website at br   br /span