Customer Service Representative Amarillo, TX

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POST DATE 9/13/2016
END DATE 10/12/2016

Sitel Amarillo, TX

Company
Sitel
Job Classification
Full Time
Company Ref #
e6898c231
AJE Ref #
576166035
Location
Amarillo, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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Job Description:

Summary of Primary Job ResponsibilitiesAnswers inbound calls within guidelines/goals established by the client and management.Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.Other duties as assigned. Experience Target Call center experience a plus. Knowledge/Skills/AbilitiesDependable, reliable and able to perform duties with minimal supervision. Comfortable working on and experience with computers.Ability to interact positively with peers and supervisors. Education High school diploma or equivalent

Company Description:

As caring for customers becomes the differentiator that drives consumer engagement, Sitel is advancing its position as a world leader in outsourced customer experience innovation.

With over 30 years of industry-leading experience, Sitel as 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries.

Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences.