Customer Service Representative -
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POST DATE 9/12/2016
END DATE 10/24/2016
JOB DESCRIPTIONPosition overview- provide administrative support to Estimators, Project Manager and Customer Service to homeowners and Adjusters, and Coordination of job projects.
-2+ years general office administration experience
-Strong data entry skills
-Experience in providing customer service
-Proven ability to multi-task in fast-paced office environment
-Quick learner, detail oriented and self-motivated
-MS Word, Excel, Outlook advanced knowledge required;
-Construction or Insurance Restoration industry experience preferred.
QUALIFICATIONS AND SKILLS
-Placing, receiving, and routing a high volume of calls.
-Supplying information to callers, relaying messages and announcing visitors.
-Sorting and distributing incoming and outgoing mail.
-Customer file maintenance
-Punctuality and regular attendance essential
-Interpersonal and verbal communication skills.
-Ability to listen and communicate effectively on the phone
-Ability to communicate effectively through email
-Ability to precisely follow exact protocols and procedures.
-Knowledge of keyboard and PC skills. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.