Similar Jobs

View More

Customer Service Representative 9/17/2016

Kapstone Paper and Packaging Corp. Bowling Green, KY

Company
Kapstone Paper and Packaging Corp.
Job Classification
Full Time
Company Ref #
5000137453906
AJE Ref #
576205927
Location
Bowling Green, KY
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
Job Description


* Liaise between customer and facility; assist customers, production, design, shipping and account managers on a daily basis by various means
* Develop strong, internal working relationships to support and promote efficient, timely and accurate response to Customer expectations.
* Process orders using various technological applicationsProvide formal quotes to sales and customer
* Maintain proper checks and balances for optimum cost benefits relative to margin and customer pricing
* Track orders and manage warehouse productsInitiate outside manufacturing orders communicating necessary detailsFollow established processes and procedures to ensure work accuracy
* Generate various reports and distribute accordinglyAbility to multi-task and prioritize
* Perform other duties as assigned.



Requirements


* 2+ years customer relation experience




* High school diploma or equivalent




* 2 year Associate degree is preferred




* Excellent verbal and written communications skills

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled