October 23, 2016

Dispatch job in Mason, OH

Ajilon Professional Staffing - Mason, OH

View Job Summary View Job Summary
  • Company
    Ajilon Professional Staffing Ajilon Professional Staffing
  • Location
    Mason, OH
  • Job Type
  • Job Classification
    Full Time
  • Salary Range
    $14.00 - $15.00 per hour
  • Company Ref #
  • AJE Ref #
  • Number of Positions
  • Required Licenses/Certificates

Job Description

span B Dispatch job in Mason, OH /B br   br Are you looking to grow your Customer Service/Dispatch background? Then we have the perfect opportunity for you! Ajilon Professional Staffing is a specialized division of the world’s largest human services firm.  Ajilon places office professionals in temporary and direct hire placements with some of Cincinnati’s top companies. Our global capabilities combined with our local touch make us the perfect resource for you in your healthcare career. br   br B We are currently recruiting for a Dispatch Specialist position.   /B br   br The Dispatch Specialist job duties and responsibilities include: br   br • Take incoming customer calls. br • Schedule and coordinate all service calls as calls are received. br • Create dispatch ticket for all service calls. br • Dispatch Service Technicians, one call at a time. br • Debrief Service Technicians after completion of each call. br • Respond to all messages left overnight. br • Contact customers with a “Parts Pending” status as parts are received for scheduling. br • Follow up on all pending and recommended work with customer utilizing the pending work log. br • Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer hard files and renewals. br • Help Service Manager with marketing issues as directed. br • Type service contract proposals for new customers br • Maintain customer history files in database br • File service orders br • Update service database from service ticket br • Maintain a high volume amount of spreadsheets. br   br B Qualifications-(Education, Experience and Job Competency): /B br   br • Exceptional verbal and written communication skills br • Ability to troubleshoot customer issues and coordinating with various internal departments br • Comfort in navigating through multiple systems and windows simultaneously br • 2+ years of dispatch experience is highly desired br   br Interviews are being conducted immediately and they want to act quickly to start the right candidates. If you have a passion to continuously learn and grow your Dispatch career, we would love for you to apply to be a part of our team. br   br For an immediate interview, please submit your resume for the B DISPATCH REPRESENTATIVE /B role. br   br Equal Opportunity Employer Minorities/Women/Veterans/Disabled br span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' br /span br /span