Customer Service Representative - Do you have exceptional Customer Service?! Apply Today!

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POST DATE 9/1/2016
END DATE 10/18/2016

AppleOne West Des Moines, IA

Company
AppleOne
Job Classification
Full Time
Company Ref #
23173095.1309
AJE Ref #
576053503
Location
West Des Moines, IA
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

This Customer Service Representative Position Features:

National leader in the Des Moines Metro is seeking Customer Service Representatives. The qualified candidate must have the ability to work in a fast paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals and be receptive to constant
Service industry experience highly preferred!

POSITION RESPONSIBILITIES:
?Professionally answer inbound calls
?Scheduling appointments
?Making outbound calls
?Addressing customer concerns
?Working with dispatchers, manager and technicians to provide excellent customer service
?Provide timely response and feedback to the customer regarding inquiries

JOB REQUIREMENTS:
2 +years of CALL CENTER customer service experience REQUIRED.
Type and Talk at the same time
Excellent Communication Skills,
Clear and Professional speaking voice
Previous experience with scripts and call monitoring a plus


Education:
High school diploma or GED equivalent

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.