Customer Service Representative I - New York, NY
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POST DATE 8/30/2016
END DATE 11/1/2016
New York, NY
JOB DESCRIPTIONCustomer Service Representative I - New York, NY
Baker, a Kohler owned company, is a manufacturer retailer and purveyor to the trade of luxury furniture and accessories. Beyond competitive benefits and compensation Baker and Kohler proudly offer a rich history steeped in creativity and a commitment to our associates and communities.
Currently, we are considering candidates for a Customer Service Representative position in the Baker Showroom located in Boston. The Customer Service Representative has the primary responsibility for communication and problem resolution with our customers to insure customer satisfaction as well as maintaining all of the appropriate documentation and account records.
* 2-5 Years Customer Service Experience
* Telephone etiquette customer service.
* Proficiency with MS Windows (knowledge of MS Word MS Excel MS Office).
* AS400 and SAP experience a plus.
* Position also requires interpersonal and quantitative aptitude and attention to detail.
* Must possess substantial skills in oral communication with all levels of management and with outside contacts.
* Proven ability to resolve complex customer service issues.
* Physical ability to lift and carry between 50-100 pounds.
* Flexible availability to work.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohler.com .
It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact firstname.lastname@example.org . Kohler Co. is an equal opportunity/affirmative action employer.