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Customer Service Representative

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POST DATE 9/13/2016
END DATE 10/12/2016

Sitel Lake City, FL

Company
Sitel
Job Classification
Full Time
Company Ref #
089814082
AJE Ref #
576166553
Location
Lake City, FL
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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Job Description:

Now Hiring! Inbound call center representatives in the Lake City, Florida area. Hours of Operation are from 7am-12pm EST. Paid training is provided. Day and Evening training schedules are available. The number of hours you will work will be based on your own schedule flexibility. Employees will be eligible for our 401(k) program, paid time off, paid training and career development opportunities. Our Ideal Candidate would Posses the Following Skills: Excellent Communication SkillsAn Enthusiastic Approach to Customer ServiceBasic Familiarity with Computers and Computer SoftwareAbility to Probe, and Assess Customer Needs while Resolving IssuesAdvanced Problem-Solving Skills and Ability to Handle Customer Service Issues at a High Level of ComplexityAbility to Change Troubleshooting Approach based on Customer Knowledge High School Diploma or GED A Minimum of 6 months Prior Experience is Preferred

Company Description:

As caring for customers becomes the differentiator that drives consumer engagement, Sitel is advancing its position as a world leader in outsourced customer experience innovation.

With over 30 years of industry-leading experience, Sitel as 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries.

Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences.