Customer Service Representative
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Clarke & Rush, one of Sacramento's Preferred Home Performance Contractors is growing and we are offering a great opportunity to become an essential part of our team as a Customer Service Representative.What do we mean by Home Performance? We focus on Smart Energy Solutions (HVAC, Windows, Solar, Plumbing and Insulation) for Home Owners and work with the local utilities to be able to give them the highest rebate available.Why Clarke & Rush? We are here to stay . . . Family owned & trusted since 1963 We are committed to excellence and professionalism Competitive Wages Medical, Dental, Vision and Supplemental Insurance available PTO (Personal Time Off Bank- Paid) 401(k) - 2014 we matched employee contributions .50 on the dollar Paid Holidays (6)Skills / Requirements 1 year customer service experience required. HVAC, Plumbing and Home Performance Program knowledge a plus! Strong organizational skills, detail oriented Excellent interpersonal and telephone skills including creative problem solving Professional attitude, enthusiastic, and reliable Inbound and Outbound sales experience required Self-motivated and able to work independently as well as part of a team Ability to work on multiple projects and prioritize within set deadlines Knowledge in Successware and Five9 software a plus! Handle customer concerns, and maintain a positive demeanor Must be willing to submit to a pre-employment drug screening and background check Bilingual a plusSome Part Time Positions Available, ask about availabilityIf you qualify and feel you would be a great fit for this position, please respond to this post answering the statement below in the body of the email and attach your resume.Tell us about a time when you experienced great customer service and how it made you feel.
Clarke & Rush has been serving the Sacramento and surrounding communities since 1963 for all of their Residential and Commercial HVAC, Plumbing, Windows, Insulation and Solar needs.
From the professionalism of our sales engineers, to the dedication of our field personnel, we are committed to delivering the best. We take our commitment to 100% Customer Satisfaction very seriously and are looking for team members that will help us achieve this goal.