Customer Service Representative job in Springboro, OH

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POST DATE 8/20/2016
END DATE 10/18/2016

Ajilon Professional Staffing Springboro, OH

Company
Ajilon Professional Staffing
Job Classification
Full Time
Company Ref #
23161707.16640035
AJE Ref #
575942101
Location
Springboro, OH
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
span span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' Here at Ajilon Professional Staffing, we are another set of eyes helping you to find your next temporary, temporary to hire, or direct hire opportunity! Please see the below opportunity we have available with one of our local clients: br   br We currently have an opening for a /span B temporary to hire Customer Service Representative located in Springboro, OH /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' .  This position would be Monday to Friday 8:00am to 5:00pm and is paying $17.00 an hour.   br   br Our Client is in need of an individual who has previous restaurant management or parts experience: br   /span br ul
li Responsible for answering incoming calls. /li li Prompt follow-up with customers /li li Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering promotional sales items. /li li Determine customer requirements and expectations in order to research and recommend specific products and solutions. /li li Educate customers about terminology, features, and benefits of products in order to improve product related sales and customer satisfaction. /li li Resolve any and all issues and complaints in a professional and courteous manner. /li li Update customer information in appropriate system. /li li Accurately process customer transactions such as orders, quotes, and returns. /li li Maintain confidentiality of customer and vendor information. /li li Source various electrical, HVAC, refrigeration, and general mechanical items on an as needed basis /li li Research error codes, troubleshooting manuals, wiring diagrams, and various manufacturer literature for part specifications /li /ul
span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;'   br To be successful in this position you must be: /span br ul
li Experience with AS 400 or a similar database is highly preferred /li li Experience in a technical customer support role /li li General Mechanical Aptitude is a plus /li li Experience in restaurant management /li li Basic Electrical and/or refrigeration knowledge /li li Basic computer skills; Excel, MS Word, Internet Explorer, Adobe Acrobat and other PDF viewers /li /ul
span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;'   br If you meet the requirements for this position and are interested in this TEMP TO HIRE opportunity, please apply now! br   br Please register with us at www.ajilon.com to be considered for this and future available Customer Service jobs! br   br Equal Opportunity Employer Minorities/Women/Veterans/Disabled br   br   br /span br /span