Customer Service/Sales - Car Rental Company
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POST DATE 8/22/2016
END DATE 11/16/2016
JOB DESCRIPTION. As a Counter Sales Representative you will share your product knowledge, assess customer needs and qualify each customer using our company rental requirement guidelines.
As a Counter Sales Representative, you will be responsible for:
?Persuasively and professionally selling optional services, vehicle upgrades and other products.
?Work as a team player to ensure each customer receives ?Best in Class Service.?
?Setting and achieving personal sales goals while supporting the goals of the team.
?Adapting to a continuously changing sales environment.
?Qualifying and processing customer rentals with accuracy and attention to detail.
?Adhering to all company policies and procedures.
?Greeting customers in a timely, professional and friendly manner.
?Being part of a team that practices frontline friendliness and personalized customer service.
?Provide directions and general assistance
?Understand and communicate rental terms and conditions, vehicle features and other services
?Take incoming calls regarding reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
?High School Diploma/GED.
?Friendly, outgoing and customer oriented professionals
?Competitive drive and confidence to succeed in a commission-based environment.
?Demonstrated ability to develop relationships with customers and coworkers.
?High level of ownership, accountability and initiative.
?Ability to work in a fast paced environment with a variety of tasks.
?Ability to demonstrate professionalism, excellent communication and interpersonal skills.
?Flexibility to work days, nights, weekends, and holidays.
?Basic computer knowledge.
?Proficiency in English.
Must be able to pass background and drug screening! Multiple openings in SFO, San Jose, Oakland and LAX.
Salary + Commission We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
Benefits, Holiday Pay, and vacation