Customer Service/Sales Support Representative Job in Hoffman Estates, IL

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POST DATE 9/12/2016
END DATE 10/24/2016

Ajilon Professional Staffing Hoffman Estates, IL

Company
Ajilon Professional Staffing
Job Classification
Full Time
Company Ref #
23177834.21578853
AJE Ref #
576145073
Location
Hoffman Estates, IL
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

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span Customer Service/Sales Support Representative job in Hoffman Estates, IL br   br If you are looking for your next challenging and engaging position then you may have found it. A reputable company is looking to fill a Customer Service/Sales Support Representative position in Hoffman Estates, IL. You will be performing a number of tasks including: admin and administration, clerical, and sales duties. Successful candidates at this position will be able to obtain and interpret customer’s needs, following through with sales orders, data entry ability, friendly customer service, produce reports and coordinate with other departments. This is a temporary contract to hire position at a reputable and well known company that offers competitive pay. br   br At the Customer Service/Sales Support Representative job your duties will include: br   br • Listening to customers’ needs and interpreting them to successfully solve problems, make appropriate suggestions with pricing and discounts, cover all warranties and inspection processes inquiries br • Communicate effectively over phone, email, and mail to customers’ orders or inquires and communicate when necessary to other department to ensure customer satisfaction of timely ordering and processing br • Solve problems regarding customers’ needs, billing issues and refunds, timely order and processing of customers’ orders, and multiple departments involved in the timely delivery of orders br • Input manage and organize appropriate data for specific data entry software system br • Work closely with field sales reps to successfully maintain and manage customer data for refunds, replacements, warranties and successfully develop a strategic inventory based on customer need trends br   br You are the perfect person if you have: br • 1 year of sales support or inside sales related experience br • At least an associate degree or higher of any discipline with 1 to 2 years of experience br • Minimal travel br • Proficient MS Office skills including Access is preferred br   br If you like a challenging and fast paced people oriented position then apply now to this Customer Service/Sales Support Representative in Hoffman Estates, IL. For immediate consideration also send your updated Word formatted resumes to daniel.segarra@ajilon.com br   br /span