Customer Service Specialist - Golden Opportunity $32,000+

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POST DATE 9/1/2016
END DATE 10/18/2016

AppleOne Gainesville, VA

Company
AppleOne
Job Classification
Full Time
Company Ref #
23173114.18286
AJE Ref #
576053512
Location
Gainesville, VA
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
This Customer Service Specialist Position Features:
? Golden Opportunity
? Great Benefits
? Growth Potential
? Great Pay to $32K

Are you looking to join a great organization that can offer growth opportunities? This national logistics organization is seeking a Customer Service - Call Center Specialist to support their client base and internal Customer Service Team. As a CSR Specialist you will provide customer service support to existing customers, support the team members with any escalations and make sure the client base is supported in the best possible way. Company is willing to train in their industry if you have strong customer support skills and ability to lead a team.

Responsibilities:

- Provide customer service to the client base and support any escalated phone support calls.
- Maintain an excellent working environment for call center staff and provide guidance and training when needed.
- Support customers with challenges and resolve any customer inquires, or complaints.
- Administration duties, coaching team, supporting challenges, and help create a team environment focused on supporting their customers.

Qualifications:

- 1-2 years of customer-facing, or customer support over the phone and the ability to provide solutions according to the customers requests.
- Excellent problem solving and decision making ability
- Good written and verbal communication skills and the ability to troubleshoot
- General knowledge of computer systems and ability to pick up on new databases quickly.

If your passion is the provide excellent customer service and to work in a team environment with people like yourself then call today to schedule your interview!
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Job Experience:

Customer Service